We don’t have to go very far back in time for a good example...
As the retail industry turns increasingly digital, customers...
Marquee
Marquee
A marquee is most commonly a structure placed over the entrance to a hotel, theatre, casino, train station, or similar building. It often has signage stating either the name of the establishment or, in the case of theatres, the play or movie and the artist(s) appearing at that venue. The marquee is sometimes identifiable by a surrounding compound of light bulbs, usually yellow or white, that flash intermittently or as chasing lights.
Results you can measure.
$0m
Cost savings from a complete customer experience redesign for a global retailer
0%
Reduction in year-over-year contact minutes for a consumer manufacturer
0%
Improvement in customer satisfaction ratings for a large provider
RESOURCE CENTER
Mobility For a Global Energy Giant
Following an extended period of consulting to AIFS, working closely with the internal team and gaining a deep understand
A Homeland Security Agency
Following an extended period of consulting to AIFS, working closely with the internal team and gaining a deep understand
Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience ...
In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...
I like working at GLB because I get to sell the best software in the industry and I work with best / brightest / most fun team of people I’ve ever worked with.
Adam Epstein
We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.
Mrs. Sherena
We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.
